
Private Customers
Personalised customer service and innovative ideas
Retail banking is Erste Bank's core business area, one in which the bank distinguishes itself through high-quality products, comprehensive service and expertise. In this tradition, Erste & Steiermärkische Bank has developed a competitive range of retail banking products and services to optimally meet your requirements. Therefore, profit from the professionalism of Erste Bank and die Steiermärkische Bank in Croatia, enjoy top service quality and advice based on your individual financing requirements. With Erste & Steiermärkische Bank your retail banking is handled quickly and reliably. It is you, our customer, who benefits from the synergy created through our cross-border co-operation and knowledge transfer from Austria.
Retail Banking Products and Services
| Product/Service | Your needs and requirements | Erste & Steiermärkische Bank offer |
|---|---|---|
| Payment Operations | Your payments processed simply, quickly, easily and cheaply | HRK and/or foreign currency accounts |
| Cashless payments worldwide - the convenient way to make payments all over the world and obtain travel insurance | Credit and debit cards | |
| Account access and ability to withdraw money from your account around the clock | Debit cards, ATM | |
| Carry out standard banking transactions from a PC, over the telephone or mobile phone | Erste NetBanking, Erste Fon, Erste mBanking | |
| Personal finance | Meet your short and long term financing requirements with efficiency and flexibility - the simplest way to gain increased financial flexibility | Loans |
| Saving and investments | Sound investment at attractive rates | Call money and time deposits with varying maturities in HRK and/or foreign currencies |
| Sound investment at attractive rates with premium | Time deposits with premium | |
| The way to increase your assets by regular saving | Savings books and accounts | |
| The road to high-yield investments on capital markets | Investment funds | |
| My pension, my security! The best combination for your retirement! | Pension funds | |
| Investing in safety and security can be easy and profitable | Life insurance | |
| Other services | Information regarding the usage of debit and/or credit cards through mobile phone (SMS) | Erste SMS Service |