About Us

We want to provide you with the best service and the highest quality products.
Your satisfaction is our ultimate goal.

Our Mission

We encourage and support our clients, employees, stakeholders and community to achieve positive results though cooperation.

Our Vision

To be the best bank in Croatia by taking care of our clients’ security, providing high quality products and services, and ensuring the well-being of our employees, stakeholders and community.

Erste&Steiermarkische Bank d.d. originates from the former strong regional banks – Riječka, Bjelovarska, Trgovačka and Čakovečka banka – and has been operating under this name since 1 August 2003. Today it is a modern bank, ranked No3 on the Croatian market by total assets, and a part of the international Erste Group, one of the leading financial service providers in CEE. What makes Erste Bank different is its employees, their approach to work, innovation, and care for the clients. The Bank has been posting great business results for years, continuously investing in digital development that facilitates innovation and creativity in customer service. By supporting the financial needs of the citizens and financing sound and profitable projects implemented by entrepreneurs and companies contributing to employment growth in the real sector, the Bank adequately supports the development of the entire economy.

More than

More than
950 000

114 branches, 720 ATMs, 12 commercial centres and 7 profit centres, 8 SME centres

Ranked 3rd by total assets on the Croatian market

 No 1 in the market in customer satisfaction

92.3 bn HRK total assets H12022


867 mn HRK net profit H12022

General Information