About Us

We want to provide you with the best service and the highest quality products.
Your satisfaction is our ultimate goal.

Our Mission

We encourage and support our clients, employees, stakeholders and community to achieve positive results though cooperation.

Our Vision

To be the best bank in Croatia by taking care of our clients’ security, providing high quality products and services, and ensuring the well-being of our employees, stakeholders and community.

Erste&Steiermarkische Bank d.d. originates from the former strong regional banks – Riječka, Bjelovarska, Trgovačka and Čakovečka banka – and has been operating under this name since 1 August 2003. Today it is a modern bank, ranked No3 on the Croatian market by total assets, and a part of the international Erste Group, one of the leading financial service providers in CEE. What makes Erste Bank different is its employees, their approach to work, innovation, and care for the clients. The Bank has been posting great business results for years, continuously investing in digital development that facilitates innovation and creativity in customer service. By supporting the financial needs of the citizens and financing sound and profitable projects implemented by entrepreneurs and companies contributing to employment growth in the real sector, the Bank adequately supports the development of the entire economy.

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Almost
2500
employees

More than
900 000
clients

118 branches, 745 ATMs, 12 commercial centres and 7 profit centres, 8 SME centres

Ranked 3rd by total assets on the Croatian market

 No 1 in the market in customer satisfaction

82.5 bn HRK total assets Y2020

 

471.7 mn HRK net profit Y2020

General Information