The Visa is new.
Everything else is the same.

We are switching to new Visa debit cards
for current and business accounts.

The Visa is new.
Everything else is the same.

We are switching to new Visa debit cards for current and business accounts.

Visa Classic Debit 

Apart from being one of the most widely accepted cards in the world, the new current account card offers contactless payment on points of sale in the country and abroad. It has unmatched acceptance on the internet and, with Erste Rate (instalments), ATM cash withdrawals or in instalments, as well as payments on points of sale under the same conditions.

Visa Gold Debit 

With Erste Gold and Erste Gold Plus packages, you get a premium Visa Gold debit card. With standard benefits such as contactless one-time payments and payments in instalments – you can use it for ATM cash withdrawals  in banks abroad without additional fees.

Visa Classic Debit (for foreign currency accounts)

This versatile card is designed for current and giro foreign currency accounts users who want to have their resources in foreign currencies at hand – any time, any place.

Visa Classic Debit (for Kuna giro accounts)

Kuna giro account card is perfect for simple and precise management of your funds. With it, you can make ATM cash withdrawals and pay on all points of sale in locally and globally, as well as on the internet.

Frequently Asked Questions

Due to our decision on business cooperation with Visa, we will replace our users’ existing debit cards with new Visa debit cards during 2020, free of charge.

Due to security and legibility, the data on your new Visa debit card is located on its back.

You can continue using your existing PIN with your new Visa debit card.

To prevent misuse, all Visa debit card are sent inactive, which means that before you can start using it, you have to activate it in one of the following ways:

  • on Erste Bank’s ATM’s by inserting the card in the reader, which automatically activates your card
  • via NetBanking or mBanking for private users
  • by calling our Contact Centre
  • in Erste Bank branch offices

When you activate your card via online banking, phone call or in the branch office, it becomes active (i.e. ready for use) within 30 minutes or 4 hours.

Unfortunately, no. You can have only one active card per account. Activation of the new card automatically blocks the old card regardless of the expiry date.

All existing active Maestro and Mastercard debit cards will be replaced by end of July 2020 at the latest.

Find out more about services and benefits: