Card Transactions Security
We are monitoring all aspects of card transactions on daily basis.
In order for you too always feel safe when using your debit cards, Erste Bank monitors and controls all segments of card transactions on daily basis, including payment cards security and ATM network security.
Highest level of card transaction security is also acknowledged by PCI certificate issued to the Bank.
Based on many years of experience in preventing card fraud, and thanks to developments in identification and payment technologies, Erste&Steiermärkische bank provides a wide range of security functions for its card transactions:
- we are the first Croatian bank to implement chip technology in its business activities. All Erste Bank ATMs use technology that support chip cards, and most cards are issued based on this technology.
- Bank’s ATMs are equipped with modern technical forms of protection that prevents card information to be copied, i.e. prevents card information theft (Jitter implementation, FDI, etc.).
- video surveillance system is installed on most ATMs.
- We are the first Croatian bank to implement free MasterCard SecureCode service, and we support using Verified by VISA service that guarantees a safe online shopping experience for users of our cards.
- we are using a well-developed system of 24/7 transaction authorisation, monitoring and verification
- our team of experts has many years of experience in the field of card security.
- we are an active member of Croatian Banking Association, which enables us to exchange experience and expertise with other Croatian banks.
- we have an active cooperation with Department for Organised Crime of Croatian Ministry of the Interior and with State’s Attorney’s Office.
